Frequently Asked Questions

Find answers to common questions about our care services and facilities.

What types of care do you provide?

We provide a comprehensive range of care services including residential care, nursing care, dementia care, respite care, and palliative care. Each resident receives a personalized care plan tailored to their specific needs.

How are families involved in the care process?

We believe in a family-centered approach to care. Families are encouraged to participate in care planning meetings, attend social events, and maintain regular communication with care staff through our dedicated family portal.

What activities are available for residents?

Our activity programme includes arts and crafts, music therapy, gentle exercise, gardening, outings, and social events. We also have a dedicated activities coordinator who tailors activities to residents' interests and abilities.

How are medical needs managed?

Each home has qualified nurses on duty 24/7. We work closely with local GPs and healthcare providers to ensure all medical needs are met. We also have visiting specialists for podiatry, dentistry, and other services.

Can residents bring their own furniture?

Yes, residents are encouraged to bring personal furniture and belongings to make their rooms feel like home. We can help with planning the layout to ensure safety and accessibility.